Accessibility

Accessibility statement for NHS Health Check Website

This accessibility statement applies to: https://www.healthcheck.nhs.uk/

This website is run by the Office for Health Improvement and Disparities. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 400% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

audio descriptions and text transcripts have not been provided for videos
alternative text is not descriptive or accurate for many images – including linked (functional) images and decorative images not hidden from screen readers
there is insufficient contrast to read some text comfortably
there is insufficient contrast for the focus indicator on blue backgrounds
form error and success messages are not automatically announced by a screen reader
main navigation sub menus cannot be accessed by keyboard
link text may be difficult to see as it has not been underlined and does not have strong contrast against nearby text
in some places when text spacing is overridden it gets lost – including in the main menu
it is not possible to dismiss overlay content without moving mouse/pointer or keyboard focus – including the main menu
form inputs do not have autocomplete tokens – including on the ‘Contact Us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact: nhshealthchecks.mailbox@phe.gov.uk

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: nhshealthchecks.mailbox@phe.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

NHS Health Check is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Images

several informative images across pages do not have sufficient alternative text descriptions and decorative images have not been hidden from screen readers (Non-Text Content 1.1.1)

Structure

the ‘ask a question’ panel, causes an illogical content order for users of assistive technology (Meaningful Sequence 1.3.2)

there are validation issues for HTML throughout pages (Parsing 4.1.1)

Forms

autocomplete tokens are missing for form inputs on the ‘Contact us’ and ‘Login’ pages (Identify Input Purpose 1.3.5)
error messages have not been programmatically associated with form inputs (Information and Relationships 1.3.1)
on successfully submitting a form, a message is shown but the information is not announced by a screen reader (Focus Order 2.4.3)

Text

there is insufficient contrast for text across pages – including text embedded in images (Contrast Minimum 1.4.3)
text has been embedded in images rather than available as plain text (Images of Text 1.4.5)
some text in the website header is obscured when spacing is overridden (Text Spacing 1.4.12)

Navigation

overlay content is shown when main menu items are hovered but it is not possible to dismiss the overlay without moving mouse/pointer or keyboard focus (Content on Hover or Focus 1.4.13)
there is insufficient contrast for the focus indicator on blue backgrounds – including the main website header and the ‘Ask a question’ panel (Non-Text Contrast 1.4.11)
main navigation sub-menus cannot be accessed using a keyboard (Keyboard 2.1.1)
when items in the main menu are hovered overlay content is shown but it is not possible to dismiss without moving the mouse pointer (Content on Hover or Focus 1.4.13)
ARIA attributes have been used to indicate the current page for all items within the in-page navigate panel in error (Information and Relationships 1.3.1)

Errors

on the first attempted submission of the ‘Contact us’ form (with no data provided) a generic message is shown – which does provide suggestions for how the user might recover from issues (Error Suggestion 3.3.3)

Zoom

content on the homepage is lost when the page is zoomed up to 400% (Reflow 1.4.10)

Videos

video content includes information communicated purely visually without an audio description or text transcript (Audio description or Media Alternative (Pre-Recorded) 1.2.3 and Audio Description 1.2.5)

Content that’s not within the scope of the accessibility regulations

3^rd-party content

there are known issues with the social sharing component ‘Add This’ – it is missing a focus indicator across most elements (Focus Visible 2.4.7)
the first item within the Add This sub-menu receives keyboard focus in error (in its closed state) and then keyboard focus is dropped at the top of the current page (Focus Order 2.4.3)
elements in the component which are hidden from view still receive keyboard focus (Meaningful Sequence 1.3.2)
the Add This component behaves like a disclosure menu but has not been built using a robust, accessible pattern – it does not announce it expanded or collapsed state to screen readers (Name, Role, Value 4.1.2)

What we’re doing to improve accessibility

The NHS Health Check website is built on a platform provided by Seegreen we are working with our provider to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 05 October 2021. It was last reviewed on 05 October 2021

This website was last tested on 14^th November 2020. The test was carried out by CloudKubed who performed an evaluation of 5 pages against all level A and AA success criteria from the Web Content Accessibility Guidelines 2.1. Content was selected to ensure a good representation of different pages, templates and components were included in testing.