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The team does not and cannot offer clinical advice. If you have any urgent medical enquiries we urge you to contact your GP, or NHS Direct at www.nhsdirect.nhs.uk or by calling 0845 4647. In an emergency call 999

Unit 10: Support NHS Health Check clients to access information on services and facilities

Unit 10 requires the learner to demonstrate they are able to support the client to select access and use information about services and facilities that meet their assessed needs and wishes. This unit is linked to competence nine: briefing / signposting / referrals in the NHS Health Check competence framework.  

Tip! Use the learner workbook to capture and evidence how to achieve the learning outcomes. 

Tip! Use the supporting materials to develop your skills, knowledge and understanding. 

Tip! Trainers and assessors should refer to the assessor workbook to get tips on what to look for when assessing the learner.


Learning outcomes:

1. Know of ways to support NHS Health Check clients to access information on services and facilities

2. Work with clients to select and obtain information about services and facilities

3. Work with clients to access and use information about services and facilities

Watch this short video to see how you can use motivational interviewing techniques in an NHS Health Check. 


Prescriptive approach to sharing the risk message (example of poor delivery)



This video from Barnsley CCG offers further information on motivational interviewing:

Ask a question?

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If there's something you'd like to know and you can't find it on our website please fill in the short form below and we'll get back to you. We aim to respond to questions within 5 working days.

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Please tick this box if you do not want to
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The team does not and cannot offer clinical advice. If you have any urgent medical enquiries we urge you to contact your GP, or NHS Direct at www.nhsdirect.nhs.uk or by calling 0845 4647. In an emergency call 999